eSIMtravel offers a number of products and services on the Site and through partners, such as global eSIM, and toll-free access to send and receive voice messages, etc. (collectively, the ‘Services’). Registration and payment may be required to use the Services. Payment using a credit card is also required for the use of Services. eSIMtravel may require proof of identity prior to the sale of or use of the Services. Eligibility restrictions, if any, will be noted when registering for each Service.
You are responsible for your own end material (such as handsets, plug adaptors and chargers) and its proper configuration and installation, in compliance with any regulations and applicable instructions by eSIMtravel or the manufacturer. You are also responsible for all preparation to install the Service, such as preparing and loading eSIM profiles and setting adequate protocols. You agree to follow all instructions to properly load eSIM profile into your mobile phone. You have no right to be assigned or keep a particular phone number. eSIMtravel has the right to cancel or change any phone number or other address element it may have assigned to you without compensation, if required for operational or technical reasons or as a result of government regulations or new partnerships, or if they will expire after (one) year of inactivity. eSIMtravel does not provide mobile phone number or eSIM profile portability. Any and all rights attached to a phone number assigned by eSIMtravel to you remain vested in eSIMtravel. All eSIM profiles remain the property of eSIMtravel, which reserves the rights to alter and develop its content as well as claim its return.
eSIMtravel offers mobile phone and eSIM profile users a high degree of coverage via the GSM mobile network. Coverage depends on the network, technical and operational capabilities of the roaming partner. Gaps in coverage may nevertheless be encountered even in areas that are designated as covered, particularly inside buildings or remote areas. eSIMtravel will make every effort to provide a high level of availability for its mobile network. However, eSIMtravel is unable to guarantee continuous, trouble-free operation of its mobile network or certain transmission times or capacities (SMS, for example). eSIMtravel reserves the right to service its mobile network at any time, which may result in temporary disruptions. No representations or guarantees are made with regard to availability, quality, operation or support for voice or data communication on third-party networks or with third-party lines.
eSIMtravel reserves the right, for any reason, in its sole discretion, to terminate, suspend or change any aspect of the Site or the Services including but not limited to products, services, content, features, or hours of availability. eSIMtravel may impose limits on certain features of the Site or the Services, or restrict your access to part or all of the Site or the Services without notice or penalty.
You agree to pay all charges for requested Services in US Dollars or Euros. For Services that require pre-payment, you agree to pre-pay for the Service by debiting your credit card the selected. The cost of the Service you use will be debited against the prepaid credit using the then current prices for the Service. In the event your charges exceed your pre-paid credit, you agree to pay any amounts owed to eSIMtravel immediately or eSIMtravel may immediately suspend the Services. You agree to pay for all charges associated with your account, whether or not the use of your Data was authorized by you. The charges will be deemed to be correct if they accurately reflect the technical records created by a correctly programmed system. You can request an extract of the Service records in writing (by using feedback form no the Site) from Customer Service within forty-five (45) days after the disputed charge. eSIMtravel reserves the right to change the prices for the Services at any time. The current applicable prices, which are quoted in US Dollars or Euros, may be found on the Site or by calling Customer Service.
You agree that all account information provided by you is accurate and up-to-date, and you will promptly notify eSIMtravel of any changes. You are solely responsible for protecting the confidentiality of your Data and may not disclose your Data to any other person. You are also solely responsible for all acts and omissions that occur in connection with your account or Data, whether or not authorized by you. You agree to notify eSIMtravel immediately if your Data is stolen or otherwise passes out of your control so that access using the Data can be terminated. Until you notify eSIMtravel of such issues with your Data, you are responsible for all charges associated with your Data.
You are solely responsible for the content of information and communications transmitted using the Site and the Services. You are responsible for all use of your mobile line, including use by third parties. In particular, you are responsible for the payment of all charges arising in connection with use of your mobile line including goods and services ordered or obtained via your mobile line. Your Data and any other security information that may be assigned should be stored carefully and separately from the mobile phone and the SIM card, and should not be disclosed to anyone. You must comply with all reasonable security procedures and standards with respect to the Service, including activating and periodically changing your access rights (pin codes, passwords etc). eSIMtravel may communicate security issues to you when abuse or misuse is observed or reported by others.
You acknowledge and agree that all content and materials available on the Site and via the Services, including but not limited to the eSIMtravel name and logos, text, music, software, photographs, and video, are protected by intellectual property and other laws. Except as expressly authorized by eSIMtravel, any use, copy, reproduction, display, performance, modification or transmission is strictly prohibited. Notwithstanding the above, you may download one copy of the content and materials on the Site on any single computer for your personal non-commercial use, provided you keep intact all proprietary and other notices.
eSIMtravel does not claim any ownership rights in the content or materials posted by you or other members. By uploading, posting, transmitting, distributing or otherwise publishing content and materials on the Site or via the Services, you: (a) grant eSIMtravel a non-exclusive, worldwide, royalty-free, sublicensable and transferable licence to use, modify, publicly perform, publicly display, reproduce, edit, translate, aggregate, reformat, prepare derivative works based upon, distribute and otherwise exploit the content and materials, in whole or in part, on the Site and via the Services; and (b) represent and warrant that you own the content and materials or have the right to grant the licence to eSIMtravel.
In appropriate circumstances and at its sole discretion, eSIMtravel may suspend or terminate the access of and take other action against users who infringe the copyright rights of others.
All product and service marks that appear on the Site and the Services that are not eSIMtravel marks are the marks of their owners. References to any names, marks, products or services of third parties or hypertext links to third party sites or information do not constitute or imply endorsement, sponsorship or recommendation of the third party information, product or service.
You agree that eSIMtravel has the right, but not the obligation, to monitor, edit, disclose, refuse to post, or remove at any time, for any reason in its sole discretion, any material and content anywhere on the Site or via the Services. Notwithstanding this right, eSIMtravel does not and cannot review all materials posted by users on the Site or via the Services and eSIMtravel is not responsible for any materials posted by users.
All remarks, submissions, ideas, concepts, pictures or other information you submit to the Site or via the Services will become the exclusive property of eSIMtravel. eSIMtravel will not be required to treat any submission as confidential, and will be entitled to use all submissions for any purpose whatsoever, without any compensation to you.
THE SITE AND THE SERVICES, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, ARE PROVIDED ON AN ‘AS IS’, ‘AS AVAILABLE’ BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. eSIMtravel DOES NOT WARRANT THAT THE SITE AND THE SERVICES, OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN, WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IF YOUR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES YOU SHALL NOT USE SITE AND SERVICES.
IN NO EVENT SHALL eSIMtravel BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR INABILITY TO USE, THE SITE, THE SERVICES, OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO, EVEN IF eSIMtravel HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IF YOUR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES YOU SHALL NOT USE SITE AND SERVICES. IN NO EVENT SHALL THE TOTAL LIABILITY OF eSIMtravel TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE EXCEED ONE HUNDRED DOLLARS (US$100) IN THE AGGREGATE.
This agreement shall be governed by and in accordance with the laws of the European Union and Republic of Latvia.
Except as explicitly stated otherwise, any notices shall be given to eSIMtravel by filling feedback form on the Site or to you at the email address you provide to eSIMtravel. Notice shall be deemed given twenty-four (24) hours after the email is sent, unless the sending party is notified that the email address is invalid.