What is eSim?
eSIM is an electronic SIM card built into your smartphone. «E» stands for
«embedded». The SIM card is without a chip and plastic. All information is stored directly on the mobile device itself and downloaded to it remotely.
This is an excellent solution for travelers and subscribers traveling abroad on business trips who do not want to spend money on roaming. It is much more convenient for such users to buy an eSIM in an online store and immediately download its profile to their smartphone, without wasting time for buying a local SIM card in a foreign land, especially if they do not speak the language.
eSimtravel will allow you to use mobile communications and the Internet while abroad at prices lower than those of local mobile operators.
What is the difference between an eSIM and a regular SIM card?
The first SIM cards appeared almost 30 years ago. Since then, their size has noticeably decreased (mini > micro > nano), but the principle of operation has remained practically unchanged. Despite the smartphone evolution, a SIM card is still a microchip on plastic that performs all modern functions, but it can get lost or deteriorate.
eSIM – built-in SIM card – is a new level in its development, a SIM card without plastic! It is very easy to download to a smartphone using a QR code in just a couple of minutes. After that, all mobile communication functions (calls, SMS, Internet) are
automatically turned on.
eSIM gives the subscriber the opportunity to simultaneously use several
profiles of telecom operators and switch between them independently.
All of this is available today with eSimtravel!
What devices support eSIM?
Not all mobile devices allow you to download and use eSIM.
Devices with an eSIM and a physical SIM card slot can simultaneously work with two SIM cards: a physical one and an embedded eSIM.
Today the electronic SIM card is supported by some models of leading manufacturers, and their list is updated almost monthly.
• iPhone 11/Pro/Max
• iPhone XS/Max
• iPhone XR
• iPhone SE 2020
• Google Pixel 3, 3 XL, 4, 4 XL
• Samsung Galaxy S20, S20+, Z Flip
• Samsung Galaxy Fold
• iPad Pro 12.9" (gen. 3, 4)
• iPad Pro 11"
• iPad Air 10.5"
• iPad mini 5
• Microsoft Surface Pro
If your device is on this list, you can take full advantage of eSimtravel on your next trip abroad. The only thing you need to do is make sure that it has an eSIM compatible version of iOS 12.1 or higher.
You can check the version through Settings > General > Software Update.
In the same section, you can update iOS if the version is lower than required.
Using the eSimtravel SIM card is not only convenient, but also advantageous. For different countries we have developed separate plans that will allow you to significantly save on calls and mobile Internet abroad.
All plans include the cost of calls and SMS, which are much cheaper than the offers of mobile operators in roaming. And within the framework of the Internet connection, you can choose one of the following plan types:
Basic with a fixed rate.
Package with billing for a fixed amount of traffic for a certain period of time.
The Internet is cheaper when the package is connected.
Mobile internet while traveling abroad can be even more cost-efficient if you activate the internet package from eSimtravel.
Our rates allow you to choose from a variety of options. At the same time, you can determine in advance the amount of traffic and the period of validity. And to connect the selected plan, you just need to send a service command from your mobile device.
For example, if you are going on vacation to Italy and do not want to burden yourself with the search for Wi-Fi in the hotel and on the beach, just choose one of our package offers.
The basic rate for this direction will be $1 for 120 MB ($0.0083 (less than a cent) for 1 MB), while the package offer will cost you even less – from $0.006 for 1 MB when purchasing a package of 5 or 10 GB for a period of 14 days.
Select the country of your next trip and see the information in the Rates section.
You will find all information about rates for each specific country in the Rates section.
How to buy eSimtravel?
It is very easy to buy and activate eSimtravel! There is no need to visit communication stores and electronics stores, to communicate in a foreign language and even to open the SIM card slot in the smartphone. No need to pay and wait for delivery.Order an eSIM with a regular number, or choose an eSIM with a beautiful number, pay for it directly on the Website, and immediately receive a QR code for downloading your first built-in international eSIM card to your e-mail. When purchasing, you can immediately refill the balance of the SIM card for the amount you need.
Get an eSimtravel number anywhere in the world in just a couple of clicks!
How to install eSIM (Download eSIM to device)?
eSIM does not need to be physically installed on the smartphone. For the initial download of the eSIM profile, the device (smartphone or tablet) must have an active Wi-Fi Internet connection or through a mobile network.
1. Go to Settings > Mobile Data > Add Data Plan. The camera of the device will turn on, waiting for the QR code to download eSIM
2. Point the camera at the QR code. (Important! You can download the code only once to one phone). See example below.
Important! To read a QR code, you need to open it on another device, display it on the screen, or print it). I.e. the QR code cannot be read from the screen of the same device on which the eSIM profile is installed!
3. Click the Add cellular plan button
4. eSIM will be installed on your phone
5. The phone will ask you to select a name for the eSIM card. By default, the device offers the name “Secondary”
6. Next, you will be prompted to select which SIM card to set as primary by defaultChoose eSIM for DATA connection.
7. The process of working with eSIM is described in more detail on the official Apple Webpage:
One eSIM profile can be downloaded only to one device. For security reasons it is not possible to subsequently bind the same eSIM with another device, even after deleting it from the first device. One eSIM can be removed and downloaded to the same device up to 10 times.
With eSIM you are completely safe: no one can take your SIM card and insert it into another phone, as it was before.
Be on call with eSimtravel!
Can I call with eSimtravel?
Unlike other services, with eSimtravel you can access not only high-speed Internet, but also calls and SMS.
All outgoing calls are made only in international format, even if you make a local call in the host country.
For example, a call to Estonia: 00372 XXX XXXXX or + 372 XXX XXXXX
Dial the number of the called subscriber in international format on your smartphone and press the call button. The phone will display the message “Wait for call”. In a few seconds your phone will receive an incoming call. Accept the call, wait for the subscriber to answer and talk.
How many eSIM cards can I install?
The maximum number of eSIM cards installed on one smartphone depends on themanufacturer. Please check the manufacturer's website for up-to-date information. However, only one eSIM can always be active.
How to refill eSimtravel balance?
After purchasing eSimtravel, you will receive an e-mail message to the specified address with information about the eSIM number and a QR code for setting a profile. This number must be entered in the balance refilling section (link to the refilling block) and pay by credit card.The eSimtravel number can also be obtained using the service command *146*099# call.
Initial loading of eSIM profile does not work. Potential problems with eSIM and their solutions.
If the following message appears on the screen of the mobile device:
“Unable to Complete Data Plan Change. Your data plan could not be set up. Try again later”
1. Error installing the profile. If the eSIM is installed via a QR code, you should double-check that the instructions have been followed (see section Loading the eSIM into the device).
2. There is no Internet connection. Check for a Wi-Fi connection or access to the mobile operator's network, check Internet access in the browser, and then try to download the eSIM again.
3. Incompatible device model or old operating system version. Check device compatibility and operating system version.
4. If the problem cannot be solved by the methods listed above, please contact the eSimtravel support service firstname.lastname@example.org
Why do I need a “Subscriber's Personal Account”
Functions of the Subscriber's Personal Account:
Checking the balance
Viewing the details of calls, SMS and Internet services
Checking the history of refilling the balance
Connecting to various services, Internet plans
To receive all news about rates, new services, etc.